Press Releases I Wednesday, May 13, 2020

Aster Brings Doctors to the Home of Patients via its ECONSULT Mobile Application the New Normal

Movement restrictions due to lockdown and social distancing is not keeping Aster's patient away from their doctors...

Movement restrictions due to lockdown and social distancing is not keeping Aster’s patient away from their doctors. Aster has launched “Aster eConsult” mobile application on both android and Apple store which helps patient connect with their doctor for any ailment or for a follow-up visit from their comforts of home. It is a safe and new normal in these testing times to ensure continuum of care.

Aster eCONSULT Mobile application is the easiest way to consult doctors across specialties from General Physicians, Paediatricians, Gynaecologists, Dermatologists, Dentists, Eye doctors, Cardiologists, Orthopaedics to renowned surgeons using the app either through video or tele consultation.

It’s just like a walk-in / face to face interaction with the doctor. All the interaction is kept confidential along with the prescription and reports which one can access online anytime. It’s that simple just like visiting the doctor in your neighbour-hood.

Advantages of Aster e Consult Mobile Application:

  1. Safe and Convenient - Helps to take appointment online (fixed date and time) and consult the doctor without any fear. Simple solution can be done on a mobile or on desktop.
  2. Pay Online – One can pay online through the integrated payment gateway safely and securely.
  3. Reports all in One Place - Post consultation the patient gets a summary notes, prescription and the same is digitally stored in the Patient Health Record (PHR) section on the mobile app and one can access them from anywhere and anytime.
  4. The application is in compliance to HIPAA standards and also to all the requirements laid down by the recent Guidelines published by MCI
  5. Continuum of care with Lab services, home care and Drug delivery with help of [email protected]

Dr Harish Pillai, Chief Executive Officer, Aster DM Healthcare India said, “Through this eConsult mobile application, we intend to bring Doctors to the home of the patients for any consultation and follow up that they require without stepping out. eConsult enables our experienced doctors to be in touch with patients and access their records anytime and anywhere and advise them in these trying times. All services required for consulting with the doctors are provided on one seamlessly integrated platform.”

About Aster DM Healthcare

Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, and clinics. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.” We reach out to all economic segments in the GCC states through our differentiated healthcare services across the “Aster”, “Medcare” and “Access” brands.

For more information about us, please visit or contact:

Lavanya Mandal                                                                                                  

Head of PR and Internal Communications                                           

Aster DM Healthcare

Tel:  +971 528126577

Email: [email protected]

Bejoy Changarath

Assistant General Manager - PR & Media Relations

Aster DM Healthcare

Tel: +971 524073559

Email: [email protected]


Certain statements in this document that are not historical facts are forward looking statements. Such forward-looking statements are subject to certain risks and uncertainties like government actions, local, political or economic developments, technological risks, and many other factors that could cause actual results to differ materially from those contemplated by the relevant forward-looking statements. Aster DM Healthcare will not be in any way responsible for any action taken based on such statements and undertakes no obligation to publicly update these forward-looking statements to reflect subsequent events or circumstances.